Blog Archives

Secret ‘patients’ = a journalism lesson

UPDATED 6/28/11 to fix the link to The New York Times story. I read the news today that the federal government plans to use “mystery shoppers” to gauge how the health care system is working, under the headline “U.S. Plans Stealth Survey on Access to Doctors” by Robert Pear at The New York Times. The […]

Keep your credibility

Credibility is vital to journalists and their news organizations. That’s not news. But it is a valuable mantra worth repeating — often. Consider this statement by Lucio Guerrero, former spokesman for Illinois governor Rod Blagojevich, as reported in a New York Times story today: “Once you lose credibility, that’s the kiss of death.” Guerrero was […]