Um, you might want to know this

not teaching, still THINKING … Um. It’s a word that fills time when someone is thinking while speaking. We hear it so often — and use it so often — that it can go unnoticed. Other filler words, however, are not so subtle, particularly when used as a transition of sorts, at the start of […]

How the past leads to greater good

Institutional knowledge. It’s essential for journalists. It can be lost when people leave a place, creating an information void, and that’s always unfortunate. Worse, though, is when institutional knowledge goes untapped. This could happen easily when: A newcomer does not recognize the value of an old-timer. A newbie doesn’t care about the past, only the […]

Transitions: be subtle, be smooth

Transitions in writing take readers from paragraph to paragraph, from topic to topic and from speaker to speaker effortlessly. The best transitions are subtle. They amplify words as if a person is speaking into a microphone, not a megaphone. Here are some quick tips about transitions. KEY QUESTIONS Ask yourself some key questions when assessing […]

April 6: Do you ‘really’ not understand?

For the month of April, our blog will be devoted to polishing your professional skills. Everything you need to know about courtesy, manners and common sense. And we do mean “need” to know. APRIL 6 You’ve probably heard it said that there is no stupid question. When you have a question, you should ask. But how […]