What we learned from a trucker

We might be back at school, but we are still celebrating summer memories. One of them involves a road trip to visit family in Springfield, Mo., about an 18-hour ride. The drive there was uneventful. The drive back not so much. About halfway home, we encountered the dreaded brake lights up ahead, signalling to us […]

10 easy steps to a better story

Story ideas come from a number of places, including your own curiosity. An effective way to develop an idea into a story is to ask yourself questions. But the key is to ask these questions at the start of story planning, not after the story has been written. Here’s a checklist of 10 questions to get […]

Encore: Practice patience & politeness

This post originally was published March 18, 2010. It’s about patience, but don’t miss the underlying message. Patience. It’s something we tend not to have a lot of these days, such as when we must wait a few minutes to make a bag of microwave popcorn or 45 seconds to reheat a cup of coffee. […]

April 28: Listening? Look ’em in the eye!

For the month of April, our blog will be devoted to polishing your professional skills. Everything you need to know about courtesy, manners and common sense. And we do mean “need” to know. APRIL 28 Eye contact. It seems like a simple thing to do. But, remarkably, few people practice the all-important courtesy of making eye […]

April 19: Want advice? Take some notes!

For the month of April, our blog will be devoted to polishing your professional skills. Everything you need to know about courtesy, manners and common sense. And we do mean “need” to know. APRIL 19 It is a good feeling when someone asks for advice. If you’re the person seeking advice, know that you are not […]

April 14: Dream job? Be polite to all!

For the month of April, our blog will be devoted to polishing your professional skills. Everything you need to know about courtesy, manners and common sense. And we do mean “need” to know. APRIL 14 Connecting with people should be fun, and there are so many ways to do it. Regardless of the method that’s right […]