These errors led to corrections

When news is accurate, then readers trust the information and the institution. They consider the news product credible. Credibility hinges on accuracy. Once accuracy is in doubt, credibility can be lost. And once credibility is lost, it is difficult to regain. Journalists are in the habit of checking facts and questioning everything. They do it […]

Accuracy check — 8 quick tips

From Think Like an Editor, we bring you some key tips to ensure accuracy in content. Running through this checklist will take less time than it would take to correct any errors or misinformation that otherwise might get past you. Are you publishing content without an editor? This post is especially for you. When you […]

ESPN must monitor itself, more openly

When ESPN came along, no one was happier than me, a “sports nut” all my life. It was definitely a “pinch me” moment. “A network just for sports? Are you kidding me?” What’s happened in the more than quarter-century since then has been surreal. I’ve watched the network become so much more than game broadcasts: […]

CX this: two exercises to keep you sharp

If you want to stay alert to the kinds of information that can be wrong in an article, consider the following two corrections that ran at the end of a New York Times story about USA TODAY’S redesign: Correction: September 13, 2012  An earlier version of this article misstated Mr. Kramer’s professional status when he […]

How an unfortunate typo went viral

In the Syracuse community today, we are reading a story about how a typo on a sign outside a local high school went viral on social media, starting with Facebook. Instead of “Martin,” the sign read “Martian” Luther King Day. The unfortunate misspelling caught the attention of someone passing by who snapped a photo with […]

Be a skeptical editor: Video

A lot of our video posts are inspired by everyday things. Something happens, and it reminds us of parallels in the business, particularly editing. Such was the case with my purchase of new coffee mugs to replace the (no doubt) lead-tainted ones of old. It’s a miracle they haven’t made us sick. When I bought […]