6 ways to rise above it under stress

not teaching,still THINKING … Stressed out? Stay calm. Remain cool under pressure. Try any of these six simple ways. We have shared these tips before, with an emphasis on deadline pressure in the workplace. But, really, they can work anywhere for anyone. Don’t react immediately. Allow a cooling-off period. Don’t say anything you will regret […]

Let cool heads prevail under pressure

not teaching,still THINKING … Overheard conversations can offer real lessons in getting along with others. Or not. Here’s something you can try. When you are standing in line at a retail service desk, pay attention to conversations you can hear around you. Listen to a customer expressing a complaint or asking to return an item. […]